Last Updated: August 18, 2026

Thank you for shopping with Book Shop. We aim to deliver your books safely and on time. This Shipping & Delivery Policy explains our delivery process, estimated timelines, and related terms.

1. Delivery Locations

Book Shop currently delivers orders to locations within India, subject to service availability in your area.

Business Location: Jagadishpur, Howrah, West Bengal – 711114, India

2. Order Processing Time

Orders are generally processed within 1–3 business days after successful order confirmation and payment.

Orders placed on Sundays, public holidays, or during special sales and promotional periods may require additional processing time.

3. Estimated Delivery Time

After your order has been shipped, delivery generally takes approximately:

• West Bengal: 2–5 business days
• Other parts of India: 4–8 business days
• Remote or difficult-to-reach areas: 7–12 business days

Delivery times are estimates and may vary depending on the delivery location, courier service, weather, public holidays, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you place your order.

Shipping charges may vary depending on:

• Delivery location
• Order weight and size
• Delivery service selected
• Promotional offers or free-shipping campaigns

5. Order Tracking

Once your order has been shipped, we may provide tracking information through email, SMS, WhatsApp, or your account on our website, depending on the available delivery service.

You can use the tracking information to check the current status of your shipment.

6. Delivery Attempts

Our delivery partner may make multiple attempts to deliver your order.

Please ensure that:

• Your delivery address is correct.
• Your phone number is active and reachable.
• Someone is available to receive the package when required.

If a delivery cannot be completed because of an incorrect address, unavailable recipient, or other customer-related issue, additional delivery charges may apply for re-shipping.

7. Delayed or Lost Shipments

Although we work with reliable delivery partners, delays can sometimes occur due to:

• Weather conditions
• Natural disasters
• Public holidays
• Courier service disruptions
• Incorrect or incomplete address information
• High-volume sale periods
• Other circumstances beyond our reasonable control

If your order appears to be significantly delayed or lost, please contact us with your order number so that we can investigate the shipment with the delivery partner.

8. Damaged Packages

If your package appears damaged at the time of delivery, please check the contents before accepting it where possible.

If you receive a damaged or incorrect book, please contact Book Shop as soon as possible and provide:

• Order number
• Photos of the package
• Photos of the damaged or incorrect product
• A brief description of the issue

Please refer to our Refund and Returns Policy for information about eligible returns and refunds.

9. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information during checkout.

Book Shop is not responsible for delivery failures caused by incorrect or incomplete information provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us immediately. We will try to update the address before the order is shipped, but changes cannot be guaranteed once the order has been dispatched.

10. Delivery Confirmation

An order may be considered delivered when the courier partner confirms delivery to the address provided during checkout.

Customers should keep their order confirmation and delivery information for future reference.

11. Contact Us

If you have questions about your order or delivery, please contact Book Shop through our website.

Book Shop
Jagadishpur, Howrah, West Bengal – 711114, India
Website: https://shop.webartisan.site/

We appreciate your business and thank you for choosing Book Shop.