7 Days Return Policy

At Book Shop, we want you to be happy with your purchase. If you receive a damaged, defective, incorrect, or wrong book, you can request a return within 7 days of receiving your order.

Easy Returns

To be eligible for a return:

• The return request must be made within 7 days of delivery.
• The book must be unused and in its original condition.
• The book should be returned with its original packaging, if applicable.
• The book must not be damaged, marked, written on, or altered after delivery.
• Proof of purchase or order details may be required.

Sale Products – No Return

All sale, discounted, clearance, and promotional products are non-returnable and non-refundable.

Products purchased during special offers, discounts, clearance sales, or promotional campaigns cannot be returned or exchanged.

However, if you receive a damaged, defective, or incorrect product, please contact us with your order details and photographs. We will review the issue and provide an appropriate solution where applicable.

Damaged or Incorrect Book

If you receive a damaged, defective, or incorrect book, please contact us as soon as possible with your order number and clear photographs of the product.

After reviewing your request, we may offer:

• A replacement of the book, subject to availability; or
• A refund for the eligible item.

Non-Returnable Items

The following products are not eligible for return:

• Sale, discounted, clearance, or promotional products
• Books damaged after delivery due to improper handling
• Books with writing, highlighting, or other marks made by the customer
• Used or altered books
• Products specifically identified as non-returnable on the product page

Refunds

Once your returned product is received and inspected, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed using the original payment method where possible. The time taken for the refund to appear in your account may depend on your bank or payment provider.

Return Shipping

If the return is due to a wrong, damaged, or defective product received from Book Shop, we may arrange or reimburse reasonable return shipping costs, subject to verification.

For other eligible returns, return shipping charges may apply.

How to Request a Return

To request a return, please contact Book Shop through our website:

Website: https://shop.webartisan.site/

Please provide:

• Order number
• Name used for the order
• Reason for return
• Photos of the product, if damaged or incorrect

Our team will review your request and provide the next steps.

Contact Information

Book Shop
Jagadishpur, Howrah, West Bengal – 711114, India
Website: https://shop.webartisan.site/

Easy Returns – 7 Days Return Policy

Important: Sale & discounted products are not eligible for return or refund.