Last Updated: August 18, 2026

Welcome to Book Shop. We respect your privacy and are committed to protecting the personal information you provide while using our website.

This Privacy Policy explains how Book Shop collects, uses, stores, and protects your information when you visit or make a purchase through:

Website: https://shop.webartisan.site/
Business Name: Book Shop
Location: Jagadishpur, Howrah, West Bengal – 711114, India

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, create an account, place an order, contact us, or subscribe to our communications, we may collect information such as:

Personal Information

• Full name
• Email address
• Mobile/phone number
• Billing address
• Shipping/delivery address
• Account login information
• Information provided through contact or enquiry forms

Order Information

When you purchase a book, we may collect information necessary to process and deliver your order, including:

• Products purchased
• Order details
• Billing information
• Delivery information
• Payment status and transaction-related information

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website usage information
• Approximate location information derived from technical data

We collect only information that is reasonably necessary for providing our services and operating the website.

2. How We Use Your Information

Book Shop may use your information for the following purposes:

• To create and manage your account
• To process and confirm orders
• To arrange delivery of purchased books
• To process payments through our payment service providers
• To communicate with you regarding your orders
• To respond to customer enquiries and support requests
• To provide information about products and services
• To improve our website, products, and customer experience
• To prevent fraud, misuse, and unauthorized activity
• To comply with applicable legal and regulatory requirements
• To maintain business and transaction records where required

We will not use your personal information for purposes unrelated to the purpose for which it was collected unless permitted or required by applicable law.

3. Payment Information

Book Shop may use third-party payment gateways to process online payments.

We generally do not directly store complete payment-card details such as your full debit card or credit card number, CVV, or banking credentials on our website. Payment information may be processed directly by the relevant payment service provider according to its own privacy and security practices.

You should review the privacy policy of the payment provider used for your transaction.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies may be used to:

• Keep you logged into your account
• Remember shopping-cart information
• Understand website usage
• Improve website performance
• Provide relevant website functionality
• Analyze traffic and user interactions

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Personal Information

Book Shop does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

• Payment processors
• Shipping and delivery partners
• Website hosting providers
• Website maintenance and technology providers
• Analytics and security service providers
• Customer-support service providers
• Government authorities or law-enforcement agencies where legally required

Third-party service providers are expected to process information only for legitimate business purposes and to maintain appropriate security measures.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our products and services
• Complete and maintain transaction records
• Resolve customer complaints and disputes
• Meet accounting, tax, legal, and regulatory requirements
• Prevent fraud and misuse
• Fulfil other legitimate business purposes

When personal information is no longer required for the relevant purpose and there is no legal requirement to retain it, we may delete or anonymize it.

8. Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including the ability to:

• Request information about the personal data we process about you
• Request correction or updating of inaccurate information
• Request deletion or erasure of personal information where legally applicable
• Withdraw consent where processing is based on consent
• Raise a complaint or grievance regarding the processing of your personal information

India’s DPDP framework provides rights relating to access, correction, erasure, consent withdrawal, and grievance redressal, subject to the applicable legal requirements and exceptions. (India Code)

To exercise an applicable privacy right, please contact Book Shop using the contact details available on our website.

9. Withdrawal of Consent

Where we process your personal information based on your consent, you may withdraw your consent by contacting us or using an available withdrawal mechanism.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Please note that withdrawing consent may affect our ability to provide certain services where the relevant information is necessary to provide those services.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without the appropriate consent or authorization required under applicable law.

If we become aware that personal information has been collected from a child in circumstances where the required consent was not obtained, we will take reasonable steps to address the situation in accordance with applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites, services, payment providers, social-media platforms, or other external websites.

Book Shop is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

12. Marketing Communications

If you choose to receive promotional communications from us, we may send information about:

• New books
• Special offers
• Discounts
• New arrivals
• Events or announcements
• Other Book Shop updates

You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Transactional messages, such as order confirmations and delivery updates, may still be sent when necessary to complete your purchase or provide requested services.

13. Changes to This Privacy Policy

Book Shop may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

Any updated version will be published on this page with a revised Last Updated date.

We encourage you to review this Privacy Policy periodically.

14. Grievance Redressal

If you have any questions, concerns, complaints, or requests relating to the collection or use of your personal information, please contact Book Shop.

We will review and address legitimate privacy-related requests in accordance with applicable law.

Business Name: Book Shop
Address: Jagadishpur, Howrah, West Bengal – 711114, India
Website: https://shop.webartisan.site/

For privacy-related communication, please use the contact details provided on our Contact Us page.

15. Applicable Law

This Privacy Policy shall be governed by the applicable laws of India.

Any disputes relating to this Privacy Policy or the use of the Book Shop website shall be subject to the applicable jurisdiction of Indian courts.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our website.

Book Shop
Jagadishpur, Howrah, West Bengal – 711114, India
Website: https://shop.webartisan.site/

Thank you for trusting Book Shop with your information.